Refund policy

Return and Refund Policy

At MoodTee, we are committed to delivering exceptional quality in every piece we craft. Each item is individually produced upon order to uphold our commitment to detail and design integrity.

Quality Assurance & Defect Claims

Should your garment arrive with any manufacturing imperfection or printing discrepancy, our Client Care team will resolve it promptly. Please notify us within 30 days of delivery at tu8781.u8781sgw_ns2_q@hotmail.com with your order number and photographic evidence of the defect.

Upon verification, a replacement piece will be dispatched with priority shipping, or a complete refund will be issued to your original method of payment.

Custom Production & Exchanges

Due to the bespoke nature of our made-to-order garments, we do not accept returns or exchanges based on preference changes or incorrect sizing. We encourage you to reference our sizing guidelines prior to finalizing your selection.

Order Revisions

Requests for cancellations or order adjustments are honored within 4 hours of purchase. Beyond this window, your piece will have entered production and cannot be altered.

For bespoke client support, please write to tu8781.u8781sgw_ns2_q@hotmail.com.